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Shipping

Please read our shipping policy closely. It has recently changed.

Continental US deliveries

We DO NOT ship outside of the United States. The high cost of international shipping has made it impossible to ship to customers outside of the US.

Shipping Costs

Free Standard Ground Shipping is offered on orders over $100.00 shipped to Continental US Only.

Shipping Policy and Delivery Information
- Most in-stock items are shipped in 24 to 48 hours. During our busiest times; Halloween and Christmas, it can take up to 3 days to process and ship an order.
- Our offices and warehouses are closed on weekends and most major Holidays. Orders placed after 3 pm Eastern time Friday will not be processed until the following Monday. Orders placed on a Holiday will not be processed until the next business day.
- Freight items and custom orders require additional time to prep orders for shipment.

Standard Delivery:
We cannot ship to a PO Box. If you use a PO Box for your ship to address we will contact you for a physical address before we can process your order. US orders are shipped normal ground service via UPS and FedEx and cannot be sent to a PO Box. Delivery times will range from 5 to 7 business days depending upon your location.

Express Delivery:
In stock items being delivered to an address in the continental US can be sent using Express delivery. This is a 2 business day shipping option. We try to ship express orders the same day or the next business day. However, during our busy season express orders are still subject to the possible 3 day processing time before shipping. 2-Day Express delivery does not include Saturday delivery. If you pay for express shipping and an item is not in stock, but you choose to still have it delivered when available, you will only be charged for standard shipping and your package will be sent via standard ground shipping when it is available.

StilettoStyle cannot guarantee delivery times or dates!

Hours of operation:
Monday thru Friday 9am to 5pm Eastern Standard Time (EST)

Closed Saturday and Sunday

CLOSED:

New Year's Eve
New Year's Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day

Orders placed on these days will not be processed or shipped until the next business day.

Back Orders:
While we do try to keep our website updated occasionally an item is out of stock.  Out of stock items are automatically placed on backorder and will be shipped when available. You will be notified via email if an item is placed on backorder. You have the opportunity to cancel a backordered item any time before it is shipped. If part of your order is on backorder, the in stock item(s) will be shipped immediately and the out of stock item(s) will be placed on backorder and shipped when available. There are no additional shipping charges applied to backordered items shipped separately.

Freight Delivery:
Over sized items are shipped standard freight. Delivery times will range between 2 to 6 weeks. Returns are not allowed on these items. We are not responsible for freight damages, so shipment must be thoroughly inspected before signing the receipt.

Contact Us

Email
support@stilettostyle.com

Mail
Stiletto Style
42933 Hungerford Ct
Hollywood, MD 20636

Phone
1-855-85HEELS
(1-855-854-3357)